Shipping


※Important Notice on Novel Coronavirus for shipping

We can receive order but the delivery time takes long more than normal.
Please check the below information of Japan post service :

https://www.post.japanpost.jp/int/information/index_en.html
 


Order processing
International shipping countries


All products shown on this musicjapannet site are in stock and can ship out within 48 hours during business days through Monday to Friday. Saturday, Sunday and national holidays will be closed, followed by Japan calendar shown on bottom left in front page. We can deliver most countries, which are shown [Country] on product detail page. Shipping costs are automatically choosing cheaper rates and calculated shown on “Shipping charge” in the item page and also relate to “shipping charge” in the shopping cart. Multiple orders even mixed different format items are also automatically choosing cheaper rates when checkout. 
For domestic(to Japan address) shipping is automatically selected Yu-packet or regular mail(LP).

Multiple orders
Quantity discount rate:
2-4set 15% off
5-7set 20% off
8-10set 25% off
over 11 set 30% off

Tracking your item
You will get our professional standard LQC service:
(Lowest) price, (Quickest) deliver, (Cool superb) packing from your beginning first order.  All orders are shipped by registered Japan air post (EMS or Small Packet) and you can trace by the tracking number informed when shipped out by:


Japan Post - Tracking number search EMS JP Post
DHL              - Tracking number search   DHL trakcing


 Small Packet : International economy registered shipping.
※ For shipping to Italy, please accept to change the shipping method automatically to
     EMS (DHL) due to the postal situation.

※ The lately method of shipment is changed day by day. Please check your country situation
     before shopping from 
here. 


All merchandise are processed 3 different times examine like
1.when delivered in
2.when classified
3.when packing.
We can pack only clean merchandise.

When defective product caused by on the way to deliver or invisible part from outside is found:
please contact to info@musicjapan.jp and will have a guarantee to be solved the problem. 

 

Return Policy
Generally, we do not accept cancellations after an order has been placed.

You may return only unopened product by request of the customer as same as original condition within 7 days after received the package and please give us by email at info@musicjapan.jp before returned.
We will refund you the price of product within 24 hours when received the package excluding returning postage. 


Return address;
musicjapanet   
PO Box.31, Minoo, Osaka, 562 JAPAN

 

musicjapanet


Register E-mail address

*Notes for customers using Gmail
There is a possibility that the emails sent from our company have been sent to spam, so if you
do not receive a reply for more than 2 days, could you please check your spam?




JAPAN POST Online shopping website links
International Shipping OK! JAPAN POST Online shopping website links